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Data Deletion Policy

Last Updated: 01/02/2026

1. Introduction

We are committed to protecting your privacy and respecting your rights regarding your personal data. This Data Deletion Policy explains how you can request the deletion of your personal information from our systems and what happens when you do.

2. Your Right to Data Deletion

You have the right to request that we delete your personal data under certain circumstances, including:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw your consent to data processing
  • You object to the processing of your data and there are no overriding legitimate grounds for processing
  • Your data has been unlawfully processed
  • The data must be erased to comply with a legal obligation

3. How to Request Data Deletion

To request deletion of your personal data, you can:

  • Delete your account: Log into your account and use the account deletion feature in your settings
  • Email us: Send a data deletion request to info@dsrptv.digital with the subject line “Data Deletion Request”
  • Contact form: Use our contact form to submit a deletion request

When submitting a request, please include:

  • Your full name
  • The email address associated with your account
  • Any additional information that will help us identify your account
  • Specific data you want deleted (if not requesting full account deletion)

4. Verification Process

To protect your privacy and security, we will verify your identity before processing any data deletion request. We may ask you to provide additional information to confirm you are the account holder.

5. Data Deletion Timeline

Once we receive and verify your deletion request:

  • We will acknowledge receipt of your request within 48 hours
  • We will complete the deletion process within 30 days
  • You will receive confirmation once the deletion is complete

6. What Data Will Be Deleted

When you request data deletion, we will remove:

  • Your account information and profile data
  • Your contact information
  • Your usage data and preferences
  • Any content you have uploaded or created
  • Your communication history with us

7. Data Retention Exceptions

We may retain certain data if required by law or for legitimate business purposes, including:

  • Transaction records for accounting and tax purposes
  • Data required to comply with legal obligations
  • Information necessary to resolve disputes or enforce our agreements
  • Data needed to prevent fraud or abuse
  • Anonymized or aggregated data that no longer identifies you personally

The retention periods for these exceptions will comply with applicable laws and regulations.

8. Third-Party Services

If you have connected third-party services to your account, you may need to separately request data deletion from those services. We will delete data stored on our systems, but we do not control third-party platforms.

9. Backup Systems

Your data may remain in our backup systems for a limited period after deletion from our active systems. Backup data is automatically deleted according to our backup retention schedule, typically within 90 days.

10. Consequences of Data Deletion

Please be aware that deleting your data will:

  • Permanently remove your account and all associated data
  • Prevent you from accessing any services that require an account
  • Result in the loss of any content, preferences, or history
  • This action cannot be undone

11. Children’s Data

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion of that data.

12. Changes to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Questions and Complaints

If you have questions about our data deletion practices or wish to file a complaint, please contact us:

  • By email: info@dsrptv.digital

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data deletion request appropriately.

14. Additional Rights

In addition to the right to deletion, you may also have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Restrict processing of your data
  • Data portability
  • Object to processing

Please refer to our Privacy Policy for more information about these rights.